🙎 Humans Hired to Clean Up AI's Mess

Inside: How 2 Companies Are Redefining Remote Work

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Hey HR Pros!

While AI was expected to replace creative jobs, it’s now creating a new kind of work: fixing its own mess. From rewriting robotic blog posts to redrawing glitchy logos, freelancers are being hired not to compete with AI — but to clean up after it.

Upcoming In This Issue:

Remember when your HR software actually felt like a good fit? Fast forward a few years… not so much.

Signs It Might Be Time to Update Your HR Software:

  • Workarounds and manual steps keep piling up

  • Employees are frustrated with outdated workflows

  • Upgrades cost more but still don’t solve core issues

  • The system no longer scales with your growing team

Switching software doesn’t have to feel like a gamble. With the right matches in hand, you can move forward knowing the next tool will support your team instead of holding it back.

Here’s the fix: SSR’s free HR Software matching service will match you with vendors that actually fit your needs and budget. Whether you’re replacing an HRIS, ATS, Payroll, LMS, or another system, we’ll connect you to the solutions that actually address your pain points.

 📰 Latest in HR News

🧠 AI Still Needs Us: Humans Hired to Clean Up AI's Mess

AI was supposed to automate everything — but it turns out, someone still has to make the output look human. From graphic designers to writers, gig workers are finding new kinds of demand: cleaning up the mess AI leaves behind.

Key Insights

  • 🧑‍🎨 AI work is creating “fix-it” gigs
    Freelancers now specialize in polishing AI content — fixing design, text, or code that falls short of client expectations.

  • 💸 It pays less, but takes more time
    Rewriting or redrawing AI output can be slower than starting from scratch — but many take the work to pay the bills.

  • 📈 Creative gig demand is rising, not falling
    Fiverr reported a 250% surge in niche creative gigs, from emotional speeches to children’s book illustrations — all human-touched.

  • 🤖 AI tools still lack adaptive learning
    MIT data shows 95% of GenAI pilots deliver zero ROI — largely because these systems don’t retain feedback or improve over time.

🤝 Walmart x OpenAI: What HR Needs to Know About This Collab

Source: Walmart

Walmart is investing heavily in AI — not just in tech infrastructure, but in its people.

The company is partnering with OpenAI to launch associate-facing tools powered by ChatGPT and is building a certification program that equips employees with practical AI fluency.

It’s a signal that AI is moving out of IT departments and into the breakroom — and HR leaders should take note:

  • 👩‍🏫 AI upskilling is not optional
    Walmart is building internal certifications to train employees on AI tools — turning AI literacy into a core workplace skill.

  • 📍 AI is being embedded across job functions
    With different AI agents for associates, partners, and customers, roles may evolve fast — HR needs to map future competencies now.

  • 📈 The ROI will be long-term, not instant
    Walmart admits AI hasn’t boosted sales yet — but it's investing anyway. HR must prepare for delayed but deep workforce impacts.

  • 🏢 AI strategy now includes org structure
    Hiring an EVP of AI Acceleration shows this isn’t just tech adoption — it's executive-level transformation HR will help operationalize.

😄 Comic Relief (HR Edition)

🎙️ Today’s Featured Podcast: Should I Hire for Culture or Capability?

☕️ Grab a cup of coffee and plug in to today’s featured podcast:

🧩 How These 2 Companies Are Redefining Remote Work

As office foot traffic climbs back to nearly 80% of pre-pandemic levels, many companies are tightening their hybrid policies or calling employees back full-time.

But two organizations — Workleap and ezCater — are proving there's another way to scale: by doubling down on remote-first cultures and designing intentional in-person moments, not mandates.

Here’s how they’re doing it:

Workleap: From In-Office Culture to Borderless Collaboration

Headcount: ~400
HQ: Montreal
Model: Remote-first with twice-yearly onsite gatherings

Workleap transitioned from a hyper-local, in-office company (complete with full-time barista) to a fully remote model that now hires across Canada and the U.S.
Employees can even live abroad up to five months a year.

Strategy 1: Redesign in-person time with purpose

Instead of recurring office days, Workleap hosts two major onsite events per year, flying in all employees for strategic planning, workshops, and social connection.
Leaders may gather more frequently to tackle complex problems in person.

Strategy 2: Stay flexible — even with flexibility

Initially rigid about keeping all meetings fully remote-friendly, Workleap later relaxed this stance. Leaders learned that some in-person time, when done right, can unlock collaboration — without undermining remote-first values.

ezCater: Building Culture with Optional In-Person Time

Headcount: ~850
HQ: Boston
Model: Remote-first with monthly optional gatherings

ezCater lets employees work from anywhere, anytime — no required days in-office, even for local staff.

Strategy 1: Implemented ezTogether Weeks

During ezTogether Weeks, employees engage in team-building, informal meetings, and fun — capitalizing on Boston’s social scene to make attendance worthwhile.

Strategy 2: Flatten hierarchy, boost access

Leaders intentionally sit with employees during gatherings — fostering informal chats about work and life, reinforcing transparency and accessibility.

Thanks for reading HR Insights Today. There’s always something changing in HR. New tools, new trends, new chaos. Not everyone has time to keep up with everything happening in HR—so we do it for you. Each edition brings a quick, curated mix of news, resources, and learnings to help you stay updated.

BTW: This newsletter is powered by SelectSoftware Reviews. Their HR software matching service is a free resource HR pros can use to compare tools, dodge bad software, and make confident decisions (without spending hours researching). Worth checking out if you’re exploring vendors. Learn more about it here.

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Sophia Bennett | Editor-in-Chief | HR Insights Today