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Inside: Why Engagement Surveys Arenāt Enough Anymore

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Good Morning!
From rethinking PTO to questioning the effectiveness of engagement surveys, HR leaders are deep in a season of recalibration.
In this edition, each piece offers a window into how HR is evolvingānot just to support employees, but to truly understand and empower them.
HR Insights Today readers have access to SSRās free HR software matching service to find the perfect HR, ATS, and Payroll Software for your organization. SSRās HR software experts will tailor a vendor shortlist based on your needs. No fees, no commitments, just great insights from HR experts. |
ā¬ļø Upcoming in this issue
š Employee Data: Powerful, Usefulāand Deeply Personal
š The CHROās Boardroom Breakthrough
šø Turning Time Off Into Payoffs: The New PTO Flex Trend
š Beyond the Pulse Check: Why Engagement Surveys Arenāt Enough Anymore
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Employee wellbeing in 2025: How are HR leaders moving the needle?
š Employee Data: Powerful, Usefulāand Deeply Personal
The way we gather and use employee insights is rapidly changingāand raising tough questions. HR analytics can now track everything from attendance to behavior to communication patterns.
But as these tools grow more powerful, so do concerns around data privacy, ethical use, and consent. The stakes are no longer theoreticalāHR teams must balance operational efficiency with trust, transparency, and fairness.
Key Insights
š HR tools often collect data without employee opt-in, creating privacy concerns and limiting individual autonomy in how personal data is used.
š Cybersecurity is a major gap in current HR practices, with outdated systems and weak access controls putting sensitive employee info at risk.
āļø Bias in AI-driven HR analytics can lead to discrimination, especially if datasets or models aren't routinely tested for fairness and accuracy.
š Training and human oversight are critical ā untrained HR staff can misinterpret analytics or mishandle data, leading to serious breaches.
š The CHROās Boardroom Breakthrough
The once behind-the-scenes chief human resource officer (CHRO) is stepping squarely into the boardroom, now playing more of a central role in shaping strategy, succession, and growth.
A new report reveals just how much that role has evolved and whatās expected of CHROs in the age of AI, hybrid work, and executive churn.
CHROs are stepping into the boardroom ā are you seeing this shift in your organization?Choose the option that fits your experience and see how others are voting. |
Key Insights
š 70% of leaders report increased CHRO-board engagement ā and nearly a third say itās āsignificantlyā higher in just three years.
š 59% say CHROs now attend most or every board meeting, making them a core part of decision-making across functions.
š¼ CHROs are being pulled into financial strategy, M&A, and CEO succession, not just workforce and talent initiatives.
ā ļø Despite growth, CHROs struggle with internal conflict ā many donāt manage executive tension effectively, says Gartner.
š¬ HR Leaders on SSRās Advisor Service
Wondering if SSRās free HR software matching service is worth it? Donāt just take our word for itāhereās what real HR pros have to say after using the service:
š Comic Relief (HR Edition)

šø Turning Time Off Into Payoffs: The New PTO Flex Trend
Paid time off has always been a coveted benefitābut now, itās becoming a currency.
Instead of letting unused vacation days sit untouched or expire, companies are creating flexible programs that let employees trade PTO for what they actually need: cash, retirement savings, student loan relief, or even charitable giving.
But itās not without complexity: navigating legal compliance across states makes implementation tricky, particularly for smaller orgs.
Key Insights
š¼ Over 25% of Goldmanās 400+ corporate partners offer PTO-exchange programs, up from 21% in just a few years.
š Employees can convert unused PTO into 401(k) contributions, HSAs, student loan payments, or even charitable donations.
š PTO is already budgeted, so converting it doesnāt cost moreāit just takes thoughtful design and legal compliance.
āļø State laws around PTO vary widely, making it harder for smaller companies to offer flexible exchange options without outside help.
Employee engagement surveys are fast, scalable, and widely accepted as a way to gauge workforce sentiment.
But as business challenges evolve, the cracks in these feel-good feedback tools are starting to show.
Do you believe employee engagement surveys are still effective in understanding your workforce?Choose the option that best reflects your experience and see how others are voting. |
Key Insights
š Only 32% of workers believe engagement surveys reflect reality, and nearly half feel pressure to hold back honest feedback.
š§ Engagement and retention are driven by different things, yet surveys often blur those lines, missing what truly keeps people.
š Surveys are lagging, high-level toolsāthey donāt capture emotional nuance or real-time issues, especially when data is aggregated.
š Layering in KPIs like tenure, PTO, or internal mobility gives HR teams a more actionable view than surveys alone ever could.
PS - Do check out SSR's free HR software matching service. As you know, buying HR software can be stressful and time-consuming. SSR helps you find the right HR software at the right price, saving you both time and money!
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Sophia Bennett | Editor-in-Chief | HR Insights Today






